CHECK IN

STEP 01
Please go to the front desk and use the phone to call the staff for check in upon arrival.
STEP 02
Show your reservation slip and passport in order to check in.
STEP 03
Please fill in the registration form during check in.
STEP 04
Once the check-in procedure is complete, please proceed straight to your room, they will unlock the door for you.
LUGGAGE STORAGE
A luggage storage service is available only before you check in at our hotel. Please bring your luggage to the front desk for storage.
*Please make sure stored luggage does not include valuable items or potentially dangerous contents.The hotel does not take responsibility for any damaged or missing luggage.Deposited luggage is left at the hotel at guests' own liability.

LOBBY

Bath Salt

Bath Salt

Feel free to take some complimentary bath salt when you arrive. *While stock last.

Lobby

Lobby

The lobby of the hotel.

Waiting area

Waiting area

The Hotel's waiting space for guest.

Re-entry

Before you going out

STEP 1

Call the front desk to let them know you're going out.Proceed to the front desk before you go out.

STEP 2

Pick up your <Re-entry card> and let the hotel know your estimated return time.

STEP 3

Pay any pending charges before you go out.You'll also be asked whether you need the daily housekeeping service.

When you come back

STEP 1

Proceed to the front desk when you return. Show your <Re-entry card> in order for them to identify you are in-house guest.

STEP 2

When you return to your room, the door will be unlocked.

FACILITIES

  • Jet bath

    Jet bath

    All our rooms are equipped with jet bath. Feel free to use it whenever you wish.

  • Steam room

    Steam room

    Some of our room is equipped with steam function, may vary by room type and promotion rate.

  • Bedrock bath

    Bedrock bath

    Some of our room has a stone sauna (ganbanyoku), may vary by room type and promotion rate.

  • Cosplay costume

    Cosplay costume

    Cosplay rental are available to rent with extra charges. *subject to availability

  • Karaoke system

    Karaoke system

    Some of our room is equipped with in-room karaoke system (with some English song), may vary by room type and promotion rate .

  • Room service

    Room service

    Our hotel provides room service. To order, please refer to food ordering service from TV menu.

CHECK OUT

Step 1
Call front desk and let them know you'd like to check out. They'll unlock your door for you.

Step 2
Pay the pending bill if you've used any optional services and check out procedure completed.

Foreign credit cards
Visa, MasterCard, American Express and Diners Overseas cards are accepted.
For cash payment, only local currency japanese yen are accepted.

Additional info
For more information , please click the link below .
https://loveinnjapan.com/en/contents/about_love_hotels/guidelines/

ACCESS

Hotel RUAN
Shinyokohama 1-20-7, Kohoku-ku, Yokohama-shi, Kanagawa.

Access information

Train

By Train

・30 min from Shibuya station to Shin-Yokohama station via Yokohama-line and Tokyu-Toyoko line. Then a 10 min walk.

Taxi

By Taxi

・7 km (approx. 20 min) drive from Yokohama station.

*subjects to traffic conditions

Car

From airport

・21 km (approx. 35 min) drive from Haneda airport.

*subjects to traffic conditions